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Customer Satisfaction

Customer Satisfaction

No matter how you come into contact with your clients or customers, good customer service skills benefit everybody. One of the key skills when dealing with prospects or customers is to listen.

Proof Reading: Chore or necessity?

Proof Reading: Chore or necessity?

At the mention of proof reading do you head for the hills or pick up your trusty grammar book and delve in?

Love and Technology

Love and Technology

It is the month of love! With Valentine’s Day fast approaching, love is on many people’s minds.

Protecting a Word Document

Protecting a Word Document

Are you working on a document you need to send out, but don’t want people to edit? Microsoft Word can help, you have the ability to prevent people editing a whole document or just certain areas. These steps detail how to apply different protections to your document using Word 2013.

Creating your Own Document Styles

Creating your Own Document Styles

Are you bored of Standard Styles? Could you use some simple formatting tips to improve your documents? Want to add your company branding styles into a Microsoft Word template/document? Want to create a group of set styles to use throughout your documents? The following steps document how to do this in MS Word 2013.

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