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Customer Satisfaction

Customer Satisfaction

No matter how you come into contact with your clients or customers, good customer service skills benefit everybody. One of the key skills when dealing with prospects or customers is to listen.

Customer Services – The 4 P’s

Customer Services – The 4 P’s

There are many different types of customer service that are provided by organisations, the type of which customers will encounter will depend on the product or service that the business provides, the needs of the customer and whether the service is problem-oriented or focused toward enhancing the consumer's experience.

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