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5 Ways VISION CRM Can Save you Money!

5 Ways VISION CRM Can Save you Money!

VISION is PSP’s very own off-the-shelf Customer Relationship Management System (CRM), designed and built to enable businesses to display, process, manipulate, and control all of your business information in one place. VISION CRM is a standard CRM platform with a suite of standard and customisable modules. VISION will help reduce costs, increase productivity and improve customer service as well as integrating with your existing systems. VISION CRM places focus on providing real-time perspectives from financial performance for CEO’s through to individual daily task management. The following are just five ways in which we use VISION and how it can be used to saved your business time and money.

Managing an Online Helpdesk and the Importance of Meeting SLA

Managing an Online Helpdesk and the Importance of Meeting SLA

As a provider of IT solutions one of PSP’s key business functions is the provision of system support and maintenance for our clients. Whether it be a website, an Intranet, an off the shelf solution or a bespoke application PSP have a wealth of expertise both in a support capacity addressing faults and a maintenance capacity ensuring that systems operate consistently at their full capability. With the best will in the world, regardless of how highly trained users may be, problems arise and it is the level of support, efficiency and customer care that our clients find reassuring in the event that a problem arises. The key is to react and quickly provide solutions to ensure that our clients’ business is not impacted by system grumbles or failure.

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