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Customer Satisfaction

Customer Satisfaction

No matter how you come into contact with your clients or customers, good customer service skills benefit everybody. One of the key skills when dealing with prospects or customers is to listen.

Have you planned a Spring Clean?

Have you planned a Spring Clean?

How often do you refresh or re-write the copy on your website? Google – and other browsers – love changes that you make to your website rather than leaving your existing site ‘stagnant’.

Go the extra mile…

Go the extra mile…

Standing out from the crowd is important when it comes to your customer services department!

Why we use Jing…

Why we use Jing…

One of our main responsibilities within the customer service team here at PSP is to test any developments that our development team complete. We use Jing to aid us in testing and snagging.

Proof Reading: Chore or necessity?

Proof Reading: Chore or necessity?

At the mention of proof reading do you head for the hills or pick up your trusty grammar book and delve in?

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