Before we implement a customer solution, we take great trouble to ensure we fully understand it. Consequently, we spent considerable time process mapping the paper-based system for standardisation to ensure all processes are captured.
This enables us to highlight those steps in the process that were not adding value and suggest improvements when automating. PSP created a specification with CIPS to ensure everything within the standardisation development was captured.
PSP merged the existing functionality of the Assessor Gateway into the new EX-AM Portal system, ensuring everything that CIPS could do before are still able to carry out now. The standardisation was developed as an add-on module into the EX-AM Portal platform.
The system was released as a pilot stage for the first standardisation session, which went extremely well. Subsequently the EX-AM Portal has been used for all standardisation sessions.
Visit our EX_AM Portal site for more information.