The Outlook Email Tracker tool sits within Microsoft Outlook and appears when you click on the ‘Send’ button, you can then tag the email you are sending to a relevant category. When an email is sent/read the tracker will assign a unique reference number which is used throughout the life of the email for the tracking purposes.
VISION analytics tool is built on a simple and easy to use interface with a navigation menu that is familiar and similar to the Microsoft products. PBM are able to use this tool to add and manage their users, departments, divisions, categories and reasons with ease. Using the dashboard interface, PBM can see at a glance reports on the number of emails sent, received and replied to.
The installation took place on site with two senior PSP members. They carried out the installation and showed a walk through of the system, which included a full demonstration and user training on the analytical tools for the company Directors. The installation was a success and once the system was configured, installing the 10 users was a swift and simple process keeping downtime to a minimum.
Visit our Outlook Tracker site for more information.